Terms of Service
Last updated: 3 April 2026

Terms of Service

Please read these Terms carefully before using the Waste2Wealth Africa Platform. By using the Platform, you agree to be bound by these Terms.

Effective date: 3 April 2026

1. Acceptance of Terms

By accessing or using the Waste2Wealth Africa Platform ("Platform"), operated by Waste2Wealth Africa (Pty) Ltd ("Company", "we", "us", "our"), you ("User", "you") agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and all applicable laws and regulations of the Republic of South Africa.

If you are accepting these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. If you do not have such authority, or if you do not agree with these Terms, you must not use the Platform.

We reserve the right to modify these Terms at any time. Material changes will be communicated with at least 14 days' notice. Continued use of the Platform after the effective date constitutes acceptance.

2. Platform Description

Waste2Wealth Africa is a waste intelligence and carbon impact platform designed for waste management operators, recyclers, municipalities, and environmental organisations across Africa. The Platform provides:

  • Waste collection tracking, site management, and operational reporting
  • Carbon MRV (Measurement, Reporting, and Verification) tools and certificate generation
  • Impact analytics, dashboards, and environmental intelligence
  • Consortium management and strategic oversight tools
  • Field operator mobile application for on-site data capture
  • AI-powered assistant (iBot) for platform guidance and support
  • Investor and compliance reporting tools

The Platform is provided on a subscription basis. Features available to you depend on your selected subscription plan.

3. User Accounts and Access

3.1 Registration: You must register for an account to access the Platform. You agree to provide accurate, current, and complete information and to keep your account information updated.
3.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised access or security breach.
3.3 Role-Based Access: The Platform implements role-based access control. Admin and super-admin roles carry elevated permissions and responsibilities. You agree to use elevated access only for its intended purpose.
3.4 Account Suspension: We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or pose a security risk to the Platform or other users.

4. Acceptable Use Policy

You agree to use the Platform only for lawful purposes and in accordance with these Terms. You must not:

  • Submit false, misleading, or fraudulent waste collection or carbon data
  • Attempt to gain unauthorised access to any part of the Platform or other users' accounts
  • Use the Platform to transmit malware, viruses, or other malicious code
  • Reverse engineer, decompile, or attempt to extract the Platform's source code
  • Scrape, harvest, or systematically extract data from the Platform without written consent
  • Use the Platform in any way that could damage, disable, or impair its operation
  • Violate any applicable law, regulation, or third-party rights
  • Resell, sublicense, or commercially exploit the Platform without written authorisation
  • Impersonate any person or entity or misrepresent your affiliation

Violation of this policy may result in immediate account termination and, where applicable, legal action.

5. Data Accuracy and Integrity

The Platform is designed to support environmental reporting, carbon verification, and regulatory compliance. You acknowledge and agree that:

  • You are solely responsible for the accuracy and completeness of all data you submit to the Platform
  • Submitting false or misleading environmental data may constitute fraud and violate applicable law
  • MRV certificates and carbon reports generated by the Platform are based on the data you provide
  • We do not independently verify the accuracy of your operational data
  • You must maintain supporting evidence for all data submitted for audit purposes

We accept no liability for consequences arising from inaccurate data submitted by users, including regulatory penalties, failed audits, or carbon credit invalidation.

6. Subscriptions and Payment

6.1 Plans: The Platform is offered on tiered subscription plans. Features, data limits, and support levels vary by plan. Current pricing is available on our website and within the Platform.
6.2 Billing: Subscriptions are billed in advance on a monthly or annual basis. All fees are exclusive of VAT and applicable taxes unless stated otherwise.
6.3 Cancellation: You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No refunds are issued for partial periods.
6.4 Price Changes: We reserve the right to change subscription pricing with 30 days' notice. Continued use after the effective date constitutes acceptance.
6.5 Non-Payment: Failure to pay may result in suspension of access. Accounts suspended for non-payment for more than 60 days may be terminated and data deleted.

7. Intellectual Property

The Platform, including all software, algorithms, designs, trademarks, logos, content, and documentation, is the exclusive intellectual property of Waste2Wealth Africa (Pty) Ltd and is protected by South African and international copyright, trademark, and proprietary rights laws.

7.1 Licence Grant: We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your internal business purposes in accordance with these Terms.
7.2 Your Data: You retain ownership of all data you submit to the Platform. By submitting data, you grant us a limited licence to process, store, and use your data solely to provide the Platform services.
7.3 Restrictions: You may not copy, modify, distribute, sell, or create derivative works based on the Platform or its content without our prior written consent.
7.4 Trademark: "Waste2Wealth Africa", the Waste2Wealth Africa logo, "iBot", "ImpactDash", "TraceFlow", "CarbonCore", and all related marks are trademarks of Waste2Wealth Africa (Pty) Ltd. Unauthorised use is strictly prohibited.

8. Limitation of Liability

To the maximum extent permitted by applicable law:

  • The Platform is provided "as is" and "as available" without warranties of any kind, express or implied, including fitness for a particular purpose or uninterrupted operation.
  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Platform.
  • Our total liability to you for any claim arising from these Terms or your use of the Platform shall not exceed the total subscription fees paid by you in the 12 months preceding the claim.
  • We are not liable for any regulatory penalties, failed audits, or carbon credit invalidation arising from inaccurate data submitted by users.

Nothing in these Terms excludes liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded by South African law.

9. Termination

Either party may terminate these Terms at any time. We may terminate or suspend your access immediately, without prior notice, if you breach these Terms, engage in fraudulent activity, or for any other reason at our sole discretion.

Upon termination, your right to use the Platform ceases immediately. We will provide you with a data export within 30 days of termination upon written request. After 90 days, your data may be permanently deleted.

10. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts of South Africa.

Before initiating legal proceedings, both parties agree to attempt to resolve disputes through good-faith negotiation for a period of 30 days. If unresolved, disputes may be referred to mediation in accordance with the Arbitration Foundation of Southern Africa (AFSA) rules.

11. Contact Information

For questions about these Terms, please contact us:

Waste2Wealth Africa (Pty) Ltd

Crown Mines, Johannesburg, Gauteng, South Africa

[email protected]

+27 21 753 5860

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